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Level 2 Certificate in the Principles of Team Leading

Course overview

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Learning Aim

“The objectives of this qualification are to help learners to:

* Develop their knowledge of the principles of team leading
* Develop their understanding of business
* Develop the knowledge needed to support communication with a range of stakeholders at different levels.”

Learning outcomes

A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in the Principles of Team Leading which is an nationaly accredited and recognised qualification.

Course content unit 1

“This unit contains four sections:

Section 1: Principles of Team Leading
Section 2: Understand business
Section 3: Understand how to communicate work-related information
Section 4: Extension activites “

Course content unit 2

“This unit contains six sections:

Section 1: Understand how to deliver customer service and resolve problems
Section 2: Understand how to develop working relationships with colleagues
Section 3: Introduction to coaching
Section 4: Introduction to mentoring
Section 5: Understand personal development
Section 6: Extension activities “

Course code

4017


Awarding Body

NCFE CACHE


Duration of course

6-weeks


Number of assessments

2-units


Delivery method

Online or Paper-based


Assessment method

Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.

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