Business and Management

Level 2 Certificate in understanding behavior that challenges

Challenging behaviour is causing increasing concern today, as many individuals have increasing levels of stress and uncertainty in their lives....

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Level 2 Certificate in the Principles of Team Leading

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective...

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Level 2 Certificate in Understanding Retail Operations

The retail industry is subject to a number of pressures. These include changes in shopping habits and the recent economic...

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Level 2 Certificate in Lean Organisation Management Techniques

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business...

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Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings

About 300,000 patients develop an infection in England each year while being treated by the NHS. Protecting people from infection...

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Level 2 Certificate in Equality and Diversity

Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow...

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Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care

A total of 103,900 safeguarding reports about vulnerable adults were referred in 2014/2015. The responsibilities of care workers involved in...

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Level 2 Understanding Data Protection and Data Security

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into...

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Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore...

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NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings

Positive working relationships with patients, families and residents. Our new qualification enhances Customer Service in Healthcare, which will support you...

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Level 2 Certificate in Customer Service

In order to have a truly successful business, you need to provide good customer service. It is believed that 96%...

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NCFE Level 2 Certificate in Understanding Climate Change and Environmental Awareness

This qualification is designed for learners who would like to learn about the environment and climate change. Sustainability is quickly...

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Level 2 Certificate in Cleaning Principles

With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in...

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Level 2 Certificate in Business Improvement Techniques

Improving business performance is vital for any business. Making improvements that are more efficient - such as saving on time...

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Level 2 Creating a Business Start-up

Over half a million businesses are started every year; however, 30% of these fail within the first two years. Having...

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Level 2 Certificate in Principles of Business Administration

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent...

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