[ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Over 4 million people in the UK live in social housing, and with some social housing tenants being at their most vulnerable, it’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing, the issues that tenants might face, and how to correctly record and report any problems.[/ohio_text]
[ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]
“This qualification aims to:
* Focus on the study of the social housing sector
* Provide knowledge for those seeking employment in, or recently
employed in the social housing sector.
The objectives of this qualification are to support the learner to:
* Gain an understanding of the social housing sector
* Understand the principles of customer service in the social housing
sector
* Understand how to identify, record and report potential issues
experienced by tenants.”[/ohio_text]
[ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in Understanding Tenant Support in Housing which is an nationaly accredited and recognised qualification.[/ohio_text]
[ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]
“This unit contains three sections :
Section 1: Introduction to the social housing sector
Sector 2: Understand the principles of safeguarding and equality
Section 3: Extension activities
“[/ohio_text]
[ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]”
This unit contains four sections:
Section 1: Understand mental and physical ill-health
Section 2: Understand reasons for problematic behavior
Section 3: Understand issues affecting isolated tenants
Section 4: Extension activities “[/ohio_text]