Level 2 Certificate in Principles of Business Administration

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

The level 2 Certificate in Principles of Business Administration gives you the knowledge to work in a range of different environments in a business admin role. Whether you would like to brush up on your skills or pick up some new ones, this course will give you the knowledge you need to provide high-quality support to the business you work for.

This fully online qualification will help you develop your knowledge of important administrative support tasks, including how to prepare and distribute business documents and how to manage diary systems and financing systems.

A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Principles of Business Administration which is an nationaly accredited and recognised qualification.

This Unit contains six sections:

Section 1: Principles of providing administrative services
Section 2: Principles of business document production and information management
Section 3: Understand communication in a business enviroment
Section 4: Understand employer organisations
Section 5: Understand how to develop working relationships with colleagues
Section 6: Extension Activities

This unit contains three sections:
Section 1: Understand how to carry out business administration tasks
Section 2: Understand customer service
Section 3: Extension Activities

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