Category: Business and Management

  • Level 2 Certificate in understanding behavior that challenges

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Challenging behaviour is causing increasing concern today, as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.
    [/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”V2hhdCUyMHlvdSUyMHdpbGwlMjBsZWFybg==” title_typo=”null”][ohio_text text_typo=”null”]This qualification is designed to increase learners awareness and understanding of behaviour that challenges and its effects.
    By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care
    sector. This qualification would be valuable to learners already working in education and health and social care settings.

    • Understand Behaviour That Challenges
    • Understand How to Support Positive Behaviour
    • Understand the Importance of Effective Communication and the management of Behaviour That Challenges
    • Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges

    [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Understand behaviour that challenges
    Section 2: Understand how to support positive behaviour
    Section 3?: Extension activites [/ohio_text][ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]

    • Achieve a nationally-recognised Level 2 qualification
    • Improve your understanding of the reasons why individuals display behaviour that challenges and its impact
    • Further your personal and professional development
    • Be able to support individuals effectively
    • Learn at a time that suits you without the need to attend college

    [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”Q29udGVudCUyMHlvdSUyMGNhbiUyMGRvd25sb2Fk” title_typo=”null”]
    [ohio_button layout=”fill” shape_size=”large” shape_position=”left” full_width=”1″ link=”url:https%3A%2F%2Fwww.learningcurvegroup.co.uk%2Fstorage%2Fapp%2Fmedia%2FFlexible%2520learning%2520course%2520pdfs%2FSample%2520Workbooks%2Fbehaviourthatchallengeswb1combinedcache-sample.pdf|title:Sample%20Workbook|target:_blank” title_typo=”null” title_typo_hover=”null” color=”brand”]
    [ohio_text text_typo=”null”]Course code

    3714

     

    Awarding Body

    NCFE/CACHE

     

    Duration of course

    6 weeks

     

    Number of assessments

    2 units

     

    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.

    [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwZnJlZSUyMGNvdXJzZQ==” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text]
    [sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in the Principles of Team Leading

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]“The objectives of this qualification are to help learners to:

    * Develop their knowledge of the principles of team leading
    * Develop their understanding of business
    * Develop the knowledge needed to support communication with a range of stakeholders at different levels.”[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in the Principles of Team Leading which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains four sections:

    Section 1: Principles of Team Leading
    Section 2: Understand business
    Section 3: Understand how to communicate work-related information
    Section 4: Extension activites “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains six sections:

    Section 1: Understand how to deliver customer service and resolve problems
    Section 2: Understand how to develop working relationships with colleagues
    Section 3: Introduction to coaching
    Section 4: Introduction to mentoring
    Section 5: Understand personal development
    Section 6: Extension activities “[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    4017


    Awarding Body

    NCFE CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Understanding Retail Operations

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]The retail industry is subject to a number of pressures. These include changes in shopping habits and the recent economic downturn which reduced consumer spending. However, as consumer confidence begins to grow, it is important that retail support staff are fully trained and equipped to represent your business and to meet the needs of your customers. As removing staff from the ‘shop floor’ applies pressure to rotas, this training can be carried out in the learner’s own time via our tried and tested flexible learning approach.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]“This qualification aims to:

    * Provide an introduction to the retail industry to those new to or
    seeking employment in this area
    * Help learners develop an understanding of the different aspects
    of working in the retail sector
    * Prepare learners for progression into a range of higher level
    qualifications within the retail sector, including more practical
    qualifications where their knowledge can be put into practice.

    The objectives of this qualification are to help learners to develop an
    understanding of the different aspects of the retail industry. “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in Understanding Retail Operations which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections:

    Section 1: Understanding customer service in the retial sector
    Section 2: Understanding the selling process
    Section 3: Understanding how individuals and teams contribute to the effectiveness of a retail business “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]“This is unit contains three sections:

    Section 1: Understanding how a retail business maintains health and safety in its premises
    Section 2: Understanding retail customer law
    Section 3: Understanding how to deal with customer queries and compliants in a retail environment “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAz” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains two sections :

    Section 1: Understanding the handling of customer payments in retail business
    Section 2: Understanding the control, receipt and storage of stock in a retail business”[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    3199


    Awarding Body

    NCFE CACHE


    Duration of course

    9-weeks


    Number of assessments

    3-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Lean Organisation Management Techniques

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential. Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]This qualification aims to improve business performance through
    continuous professional development of employees and their skill set.

    The objectives of this qualification are to help learners to:
    * understand lean organisation techniques in business
    * Know and understand business improvement tools and techniques
    * Know and understand how to work effectively in a business team
    * access the business sector or progress to further qualifications and learning.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in Lean Organisation Management Techniques which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections: – Lean Organisation Techniques in Business

    Section 1: Understand the concept of a lean environment
    Section 2: Be able to implement the productivity needs analysis process
    Section 3: Be able to produce a process map”[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains four sections: – Business Improvment Tools and Techniques

    Section 1: Know about continous improvement techniques (Kaizen)
    Section 2: Understand the principles and techniques of workplace orginisation
    Section 3: Be able to use visual indicators to improve the work enviroment
    Section 4: Know ways to eliminate variance from process in the workplace[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAz” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections: – Working in Business Teams

    Section 1: Understand what makes an effective team
    Section 2: Be able to work effectively in a team
    Section 3: Understand the role of a team leader[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    3644


    Awarding Body

    NCFE CACHE


    Duration of course

    9-weeks


    Number of assessments

    3-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]About 300,000 patients develop an infection in England each year while being treated by the NHS. Protecting people from infection is an essential element of providing high-quality care, especially considering the capacity some potentially life-threatening infections have to spread within care environments.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]“This qualification aims to help learners to understand:

    * the meaning and importance of infection control
    * the causes of infections, the conditions in which they thrive and the ways that they can be spread
    * methods used to prevent and control the spread of infection.

    The objectives of this qualification are to:
    * give learners working or intending to work in health care settings knowledge and understanding of infection prevention and control to support their role in the workplace
    * enable learners to progress to other qualifications in this subject area, or within the wider area of health and social care.”[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections:

    Section 1: Principles of the causes and spread of infection in health care settings
    Section 2: Principles of infection prevention and control in a health care setting
    Section 3: Extension activites “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections:

    Section 1: Principles of the importance of personal hygiene and health in the prevention and control of infection in health care settings
    Section 2: Principles of decontamination, cleaning and waste management in health care settings
    Section 3: Extension activities “[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    3703


    Awarding Body

    NCFE / CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Equality and Diversity

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]”* introduce the concepts of equality and diversity in a variety of
    environments including society, the community and the
    workplace
    * highlight how stereotyping and labelling affect individuals
    * outline the effects of prejudice and discrimination
    * allow the learner to examine rights and responsibilities
    * stress the importance of taking individual responsibility and
    action to help and support others
    * provide a basis for further study and/or career development.

    The objectives of these qualifications are to help learners to:
    * raise their awareness of the issues surrounding equality and
    diversity
    * apply this awareness through their actions in society, community and the workplace”[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in Equality and Diversity which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections:

    Section 1: Equality and diversity in society
    Section 2: Equality and diversity in the commmunity
    Section 3: Equality and diversity in the workplace
    Section 4: Extesnion activites “[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    3702


    Awarding Body

    NCFE / CACHE


    Duration of course

    3-weeks


    Number of assessments

    1-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]A total of 103,900 safeguarding reports about vulnerable adults were referred in 2014/2015. The responsibilities of care workers involved in protecting the health, well-being and human rights of individuals are far-reaching. Allowing individuals to live free from harm, abuse and neglect can often mean involving health agencies, government departments or the police. Understanding the fundamentals of safeguarding is essential for anyone working in adult health and social care.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]”This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care. Learners will investigate the principles and how they are applied in everyday work contexts. They will also have an opportunity to examine the dilemmas and consequences that can arise when these principles are not upheld.

    The objectives of this qualification are to prepare learners for further training and to support a role in the workplace where the individual may work or interact with vulnerable adults.

    Safeguarding adults and upholding the dignity of those accessing health and social care services are key principles in the sector. The purpose of this qualification is to give learners currently working or intending to work in adult health or social care an understanding of dignity and safeguarding and their relevance in health and social care, and how they can work to uphold these key principles.”[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE LEVEL 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]”This unit contains three sections :

    Section 1: Understand duty of care in adult health andf social care
    Section 2: Understand dilemmas and public concerns in adult health and social care
    Section 3: Extension activites “[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]“This unit contains three sections:

    Section 1: Principles of dignity in adult health and social care practice
    Section 2: Understand safegaurding in adult health and social care
    Section 3: Extenstion activites “[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    3993


    Awarding Body

    NCFE / CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Understanding Data Protection and Data Security

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that anyone who works with personal data understands the laws and acts in compliance.

    Failure to process personal or sensitive data securely and lawfully can lead to severe penalties. Making sure that your employees are acting compliantly and handling data correctly is essential in any sector.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]The objectives of this qualification are to enable learners to:
    * understand current data legislation
    * understand steps organisations might take to help protect data
    * understand how to protect their own data
    * understand how to protect ICT systems from common threats
    * understand the consequences of not protecting data and systems.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Understanding Data Protection and Data Security which is an nationally accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Understand current data protection legislation
    Section 2: Understand orginisational procedures concerning data
    Section 3: Extension activites[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Understand threats to ICT systems and data
    Section 2: Understand the consequences of not protecting data
    Section 3: Extension activities[/ohio_text]
    [ohio_text text_typo=”null”]Course code

    3995


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional.

    Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]This qualification will enable learners to develop an understanding of:
    • communicating with customers in the hospitality sector
    • teamwork in the hospitality sector
    • professional standards and personal development
    • legislation and regulations relating to customer service delivery in the hospitality sector.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality which is an nationally accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Principles of customer service in the hospitality sector
    Section 2: Understand effective teamwork in the hospitality sector
    Section 3: Extension activites[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Understand legislation and guidance relevant to the hospitality sector
    Section 2: Understand professional personal standards in the hospitality sector
    Section 3: Extension activites[/ohio_text]
    [ohio_text text_typo=”null”]Course code

    3912


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Positive working relationships with patients, families and residents. Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.

    This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]This qualification is designed to enable learners to develop the knowledge and understanding required to work with customers within the health and social care sector.
    ‘Customers’ in this context refers to internal and external customers, including people who use services, their supporters, visitors, health professionals and providers of other services.
    ‘Employee’ refers to a range of jobs roles both health and social care specific and non-specific, ie receptionist, cleaner, retail assistant.

    This qualification will focus on the study of customer
    service in health and social care.

    The objectives of this qualification are to help learners:
    • develop an awareness of customer service in health and social care
    • understand how to communicate effectively in a health and social care setting
    • understand the needs of customers who access health and social care services
    • understand teamwork in health and social care settings.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings which is an nationally accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Preparing to deliver customer service in health and social care settings
    Section 2: Teamwork in health and social care settings
    Section 3: Extension activites[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Effective communication for health and social care
    Section 2: Understand the specifc needs of customers accessing health andf social care services
    Section 3: Extension activites[/ohio_text]
    [ohio_text text_typo=”null”]Course code

    3711


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Customer Service

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back.

    The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]Provide learners with the underpinning knowledge that is required by
    employees to work in a range of different environments within a
    customer service role.

    The objectives of this qualification are to help learners to:
    • develop essential knowledge of how to carry out customer service
    tasks, such as how to manage information and supporting events
    • know how to apply their knowledge in a variety of industries and job
    roles.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Customer Service which is an nationally accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains four sections:
    Section 1: Principles of customer service and delivery
    Section 2: Understand customers
    Section 3: Understand employer orginisations
    Section 4: Extension activites[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains five sections:
    Section 1: Understand how to communicate with customers
    Section 2: Understand how to develop customer relationship
    Section 3: Understand how to resolve problems and deliver customer service to challenging customers
    Section 4: Understand how to develop working relationships with colleagues
    Section 5: Extension activities[/ohio_text]
    [ohio_text text_typo=”null”]Course code

    3427


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • NCFE Level 2 Certificate in Understanding Climate Change and Environmental Awareness

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]This qualification is designed for learners who would like to learn about the environment and climate change.

    Sustainability is quickly becoming a high priority for many businesses. Making moves towards becoming a ‘greener’ organisation can also provide cost saving initiatives, such as reducing waste or saving energy. Particularly relevant to those woking in or seeking employment in the  Agriculture, Horticulture and Animal Care sectors

    This qualification covers the nature of climate change and the role that individuals, businesses and other organisations play in helping to reduce carbon emissions. This course gives the knowledge and understanding for individuals to act as drivers of positive change within the workplace and at home.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]This qualification aims to:

      • Focus on the study of environmental awareness and carbon footprint reduction associated with a wide range of workplaces and linked to the lifestyles of individuals
      • Offer breadth and depth of study, incorporating a key core of knowledge that is relevant, and can be applied, across a variety of sectors.

    The objectives of this qualification are to:

    • Become familiar with the basics of the environment and climate change
    • Develop an understanding of environmental protection and the action that can be taken within the workplace to mitigate the damaging impact of industry on the environment
    • Explore how the lifestyle of an individual can be environmentally detrimental while offering an insight into ways to reduce their carbon footprint.

    [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Understanding Climate Change and Environmental Awareness which is a nationaly accredited and recognised qualification. [/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]

    • Understand climate change, sustainability and environmental protection
    • Understand industry and the environment
    • Understand resource efficiency and waste management

    [/ohio_text]

    [ohio_text text_typo=”null”]Course code

    4176


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    1-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Cleaning Principles

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and is essential for the prevention of disease and the spread of infection.

    People actively seek out clean, safe and comfortable environments, so having a highly-skilled cleaning workforce is essential.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBBaW0=” title_typo=”null”][ohio_text text_typo=”null”]This qualification aims to:

    • Provide learners with a range of underpinning knowledge in both generic and specialist cleaning principles
    • Meet the needs of learners who work or want to work in the cleaning sector.

    The objective of this qualification is to help learners to:

    • Develop their knowledge and understanding of the skills required for working in the cleaning sector.

    [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBvdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in in Cleaning Principles which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]Dealing with routine and non-routine waste

    This unit contains two sections:
    Section 1: Understandprocedures for handling routine and non-routine waste
    Section 2: Understanding how to handle and transfer routine and non-routine waste[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]Health and safety for the cleaning and support services industry

    This unit contains three sections:
    Section 1: Understanding the health and safety legislation which applies to the cleaning and support services industry
    Section 2: Understanding how to work in a safe manner
    Section 3: Understand how to control risks in the workplace[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAz” title_typo=”null”][ohio_text text_typo=”null”]Working with customers and others in the cleaning and support services industry

    This unit contains three sections:
    Section 1: Understanding how to communicate effectively with customers
    Section 2: Understanding how to meet customers needs
    Section 3: Understand how to contribute to effective team working[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjA0″ title_typo=”null”][ohio_text text_typo=”null”]Cleaning of interiors and washrooms
    This unit contains three sections.
    Section 1: Be able to prepare for the cleaning of interiors and washrooms
    Section 2: Be able to carry out the cleaning of interiors and washrooms
    Sections 3: Be able to check cleaning and resources, dispose of waste and return equipment[/ohio_text]
    [ohio_text text_typo=”null”]Course code

    1304


    Awarding Body

    NCFE/CACHE


    Duration of course

    12-weeks


    Number of assessments

    4-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Business Improvement Techniques

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Improving business performance is vital for any business. Making improvements that are more efficient – such as saving on time or costs – can have huge benefits to an organisation, particularly in competitive business environments.

    This qualification aims to build knowledge on the study of business improvement techniques, including workplace organisation, building effective teams and managing working relationships. It will also teach the importance of improving processes and procedures using visual management systems and flow process analysis.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBPdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]This qualification aims to:

    • Focus on the study of business improvement techniques
    • Offer breadth and depth of study, incorporating a key core of knowledge.

    The objectives of this qualification are to:

    • Provide knowledge and understanding in a range of areas, including:
    • Safe and effective team working
    • The principles and techniques that support workplace organisation
    • An understanding of continuous improvement techniques (Kaizen) and their application in the workplace
    • Visual management systems
    • Problem-solving
    • Flow process analysis.

    A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve an NCFE CACHE Level 2 Certificate in Business Improvement Techniques which is a nationally accredited and recognised qualification.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”V2hhdCUyMHlvdSUyMHdpbGwlMjBsZWFybg==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Business Improvement Techniques which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains four sections:
    Section 1: Safe and effective team working
    Section 2: Workplace orginisation
    Section 3: Continous improvement (Kaizen)
    Section 4: Extension activities[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains four sections:

    Section 1: Understanding visual management systems
    Section 2: Understand how to identify and solve problems
    Section 3: Understand flow process analysis
    Section 4: Extension activites[/ohio_text]

    [ohio_text text_typo=”null”]Course code

    4070


    Awarding Body

    NCFE/CACHE


    Duration of course

    6-weeks


    Number of assessments

    2-units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Creating a Business Start-up

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]Over half a million businesses are started every year; however, 30% of these fail within the first two years.

    Having a better understanding of the initial processes and requirements of a business start-up can increase the chances of your business succeeding. If you’re looking to start your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBPdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]The objective of this qualification is to:

    • Gain an understanding of the steps of creating and developing a business start-up
    • Develop an awareness of their own business skills
    • Increase self-awareness and aid in personal development.

    [/ohio_text][ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”V2hhdCUyMHlvdSUyMHdpbGwlMjBsZWFybg==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know, understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Creating a Business Start-up which is an nationally accredited and recognised qualification.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Initial steps for business start-up
    Section 2: Marketing for a business start-up
    Section 3: Extension activites [/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”]
    [ohio_text text_typo=”null”]This unit contains three sections:

    • Section 1: Legal and financial considerations for a business start-up
    • Section 2: Developing a business plan
    • Section 3: Extension activites

    [/ohio_text]

    [ohio_text text_typo=”null”]Course code

    4021

    Awarding Body

    NCFE/CACHE

    Duration of course

    8-weeks

    Number of assessments

    2-units

    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]
  • Level 2 Certificate in Principles of Business Administration

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”Q291cnNlJTIwb3ZlcnZpZXc=” title_typo=”null”][ohio_text text_typo=”null”]There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”V2hhdCUyMHlvdSUyMHdpbGwlMjBsZWFybg==” title_typo=”null”][ohio_text text_typo=”null”]The level 2 Certificate in Principles of Business Administration gives you the knowledge to work in a range of different environments in a business admin role. Whether you would like to brush up on your skills or pick up some new ones, this course will give you the knowledge you need to provide high-quality support to the business you work for.

    This fully online qualification will help you develop your knowledge of important administrative support tasks, including how to prepare and distribute business documents and how to manage diary systems and financing systems.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ title=”TGVhcm5pbmclMjBPdXRjb21lcw==” title_typo=”null”][ohio_text text_typo=”null”]A statement of what a learner will know,understand or be able to do as a result of a process of learning. As well as achieve a NCFE CACHE Level 2 Certificate in Principles of Business Administration which is an nationaly accredited and recognised qualification.[/ohio_text]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAx” title_typo=”null”][ohio_text text_typo=”null”]This Unit contains six sections:

    Section 1: Principles of providing administrative services
    Section 2: Principles of business document production and information management
    Section 3: Understand communication in a business enviroment
    Section 4: Understand employer organisations
    Section 5: Understand how to develop working relationships with colleagues
    Section 6: Extension Activities [/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h5″ title=”Q291cnNlJTIwY29udGVudCUyMHVuaXQlMjAy” title_typo=”null”][ohio_text text_typo=”null”]This unit contains three sections:
    Section 1: Understand how to carry out business administration tasks
    Section 2: Understand customer service
    Section 3: Extension Activities [/ohio_text]
    [ohio_text text_typo=”null”]Course code

    3426


    Awarding Body

    NCFE/CACHE


    Duration of course

    6 weeks


    Number of assessments

    2 units


    Delivery method

    Online or Paper-based


    Assessment method

    Portfolio of evidence which is marked via an assigned tutor. Assessing knowledge/understanding. All units must be assessed in line with the Assessment Strategy.[/ohio_text]

    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” divider_visible=”1″ title=”QXBwbHklMjBub3clMjBmb3IlMjB0aGlzJTIwY291cnNl” title_typo=”null”][ohio_text text_typo=”null”]We have a wide range of courses suited to employers, learners and further education providers. If you need help or advice then do drop us a line.
    [/ohio_text][sibwp_form id=2]
    [ohio_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” heading_type=”h4″ divider_visible=”1″ title=”TGVhcm4lMjBtb3JlJTIwYWJvdXQlMjB0aGUlMjBwcm9jZXNzJTIwYW5kJTIwdGhlJTIwc3VwcG9ydCUyMHdlJTIwb2ZmZXIu” title_typo=”null”]